Privacy

TownWild, last updated November 14, 2026.

The short version

TownWild helps you find things to do near you. You can browse without an account.
If you make an account, we use what you save, follow, open and share to run your account, remind you about your plans, and pick events for you on the map and in our emails.
We send email to account holders: reminders, weekly picks, and offers from TownWild and the places on it. Every email has an unsubscribe link.
We don't sell your personal information. Places can pay to feature their events and offers in TownWild, or pay us to send you an email from them, but we do the sending and they never see your email address, unless you buy from them, enter a giveaway they run, or give it to them yourself.

Who is responsible

TownWild (townwild.com) is run by Cheddify, Inc., which also runs TicketWild, the ticketing service some places on TownWild use to sell tickets. Cheddify, Inc. is responsible for the information described here. You can reach us at hello@townwild.com.

What we collect

Your account

Your email address, and the 6-digit sign-in codes we send to it.
If you sign in with Google: the name, email address and profile picture Google shares with us. We don't get your Google password or anything else in your Google account.
Your email settings, and when and where you agreed to get our emails.
Your home town, if you choose one.

What you do on TownWild

Events you save, mark Going or Interested, or set reminders for, and places you follow.
Links you share and invites you send, who opened them, and the friends you make on TownWild that way.
Giveaways you enter.
Events and places you add, places you claim, and anything you write when you contact us.

How you use TownWild

The events and places you open, what you search for, the filters you use, the ticket links you click, and whether you open or click our emails. We use this to learn what you like.
Before you sign in, this is tied to a random ID kept in a cookie on your device. When you make an account or sign in, we connect that history to your account so your picks start out right.

Your location

Your approximate area, worked out from your internet address, so the map opens near you.
Your precise location only if you tap the locate button and your browser asks and you allow it. We use it to center the map and show distances. We don't keep a history of where you've been.

When you buy tickets

Some events on TownWild sell tickets right on TownWild, through TicketWild. When you buy, we collect your name, email address, phone number if you give it, and your order: the tickets, seats and passes you bought, refunds, exchanges, tickets you sent to a friend (with the name and email you gave for them), and when your tickets were scanned at the door. Your order is also saved to your TownWild account, and if you don't have one yet, buying creates one for that email address.

Card payments are handled by Stripe and charged on the selling place's own Stripe account. You type your card details into Stripe's secure fields, and your full card number never reaches our servers. Stripe's own privacy policy covers what Stripe does with payment details.

When you click through to another site

Many events sell tickets on the place's own site or another ticket seller. When you click one of those links, we record that the event's ticket link was clicked. To count each person once a day, we use a scrambled code made from your internet address and browser that can't be turned back into either. The other site's own privacy policy covers what happens there.

From people who list or claim a place

Your name, email address, your role at the place, and the details you give about it.

From everyone who visits

Basic technical records such as internet address, browser type and the pages requested, used to keep TownWild secure, stop abuse and fix problems.

How we use it

To run your account: sign you in, keep your saved events, plans, places and friends, and show them on every device.
To send reminders before events you saved or plan to go to.
To pick events for you on the map, in your activity and in our emails, based on what you open, save, follow and click, and on what your friends are going to.
To send our weekly picks and offers from TownWild and the places on it, if you agreed to them.
To show your friends your plans, and to show you theirs.
To sell and deliver tickets, and to send confirmations, receipts and ticket links.
To show places totals about their listings, such as how many people saved, followed or clicked through to their events. These are counts, not lists of who you are, unless you bought from that place or entered its giveaway.
To run giveaways and contact winners.
To answer questions, keep TownWild secure, prevent fraud and fix problems, and to work out which features people use so we can improve them.

Emails

When you make an account, you can choose to get our weekly picks and offers. If you leave that box checked, we'll send you:

weekly picks for your area, chosen from what you like and what your friends are going to;
news from places you follow;
offers, giveaways and featured events from TownWild and the places on it. Featured events that a place paid for are marked as sponsored.
emails and newsletters from places near you. A place can pay us to send its own email to people on our list, picked by things like town and interests. We send it through MailWild, our own email service, and the place sees only totals such as how many people got and opened it, never your name or email address.

Every one of these emails has an unsubscribe link, and you can change what you get at any time from your account. Some emails come with your account no matter what, such as sign-in codes, ticket confirmations, and changes to an event you bought tickets for. Day-before reminders for events you saved are on unless you turn them off.

What your friends see

On TownWild you become friends with someone when one of you opens a link or invite the other shared, or when you add each other. Friends see your name and picture, and the events you save or mark Going or Interested. Places you follow, what you open and what you buy stay private. Someone you invite sees your name and picture on the invite. To remove a friend, write to hello@townwild.com until it's in your account settings.

Who we share it with

The place you buy tickets from. They are the seller of record and get your name, contact details and order, as their customer, to run the event. Whether they send you their own news depends on the permission you give them when you buy.
The place running a giveaway you enter, when the giveaway says so on the entry form.
Your friends on TownWild, as described above.
The services we use to run TownWild, each of which handles information only to provide its service to us: Stripe (payments), Mailgun (email delivery), Vercel (website hosting), Supabase (database) and Google (Sign in with Google).
Anyone the law requires us to share it with, or when needed to protect people, places or TownWild from fraud or harm.
A company that buys or merges with TownWild, which would have to keep the promises in this policy.

We don't sell your personal information, and we don't share it with advertisers or for ads on other sites.

Cookies

We use cookies to keep you signed in, to remember the random ID described above, to keep your cart while you buy tickets, and to keep TownWild secure. We don't use advertising cookies or track you across other websites.

How long we keep it

Your account, saves, plans, follows and friends: until you delete your account.
The record of what you opened and clicked: up to two years, after which we keep only totals that don't identify you.
Ticket orders: as long as tax and accounting rules require, even after you delete your account.
Activity from people who never make an account: up to one year.

Your choices and rights

Unsubscribe from any marketing email with the link at the bottom, or change your email settings in your account.
See, correct, download or delete your information by writing to hello@townwild.com. Deleting your account removes your saves, plans, follows and friends.
Turn off location in your browser at any time; the map still works by town.
Depending on where you live, including California, you may have the right to know what we hold about you, to correct or delete it, and to opt out of its sale or its use for targeted advertising. We don't sell personal information or use it for targeted advertising on other sites. To use any of these rights, write to hello@townwild.com. We won't treat you differently for doing so.
For a ticket order, you can also ask the place you bought from, and we'll help them carry out your request.

Security

Information travels over encrypted connections, you sign in with one-time codes or Google instead of a password we store, and places can see only their own customers. No service is perfectly secure, and if we learn of a breach that affects your information, we will tell you where the law requires.

Children

TownWild accounts are for people 13 and older, and some events and giveaways are only for adults. We don't knowingly collect information from children under 13. If you think a child has given us information, write to hello@townwild.com and we'll delete it.

Changes

If we change this policy in a way that matters, we will update the date at the top and tell account holders by email before the change takes effect.

Contact

Questions about privacy: hello@townwild.com. See also our terms.